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This topic contains 5 replies, has 4 voices, and was last updated by Invanto Support 3 months ago.
Videos showing up as Audio in Member Factory
I finally got uploaded some items into the Member area, and when I tested, the videos are playing as audio.
How can I correct this?
What are the file format you uploaded.
The supported file Formats are
Attachments: PDF and ZIP.
Anything except that, you need compress and upload as a ZIP file.
I uploaded MP4 files yet they are showing up as audio.
This is the exact same file that is working perfectly on Teachable.
Here is a video that shows you what I see: https://www.useloom.com/share/22fc5dc6263141238a4fa236f8b8d7bf
Has this been resolved yet? I’m having the same problem although only with some videos and not others.
As the videos are playing perfectly in all other browsers, the issue is with only chrome. Team is trying to get it resolved for you. Appreciate your cooperation.
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