Students locked out

Activities Forums MemberFactory Students locked out

This topic contains 0 replies, has 1 voice, and was last updated by  Luc 1 week, 3 days ago.

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    Luc
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    I was wondering if someone has the same experience that just sometimes students are locked out and get the message that they are not member and can’t reach to the content?
    So their access works for like 10 days and than suddenly for lesson 11 they are locked out. We noticed that by going another way through the menu, most of the time they manage to still come to the lesson. The next lessons goes fine till it happens again somewhere.
    It looks like if they take a shortcut to the lesson they are blocked out (even being logged in).
    Any insights and how to resolve are welcome.
    Thank you.

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