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Home Support MemberFactory I CAN"T PLAY MP4 VIDEOS!!


    Ong Shu Yi created 2 months, 2 weeks ago 3 Members · 3 Posts
  • Ong Shu Yi

    October 27, 2019 at 10:57 pm

    Hi there. I have uploaded an MP4 video (under 500mb), but it just couldn’t be played. Someone please help. Thanks

  • Invanto

    October 28, 2019 at 9:31 am



    I apologize for the inconvenience this has caused you.


    <span style=”font-family: inherit; font-size: inherit;”>There is some issue with video uploads and our tech team is working on that. Since it’s holiday in India for Diwali, there’s a slight delay in resolution. We will send out an email as soon as it is resolved. </span>

    <span style=”font-family: inherit; font-size: inherit;”><br></span>

    <span style=”font-family: inherit; font-size: inherit;”>For now, you can upload the videos through Youtube and embed them to your Website or you can upload the videos on dropbox and upload them using the “Dropbox” option instead of the “Local Machine”.</span>

    <span style=”font-family: inherit; font-size: inherit;”><br></span>

    Let me know if I can help you anywhere else.

  • Luiz Hisayama

    November 2, 2019 at 9:42 am

    Is there already a solution for this bug? My new courses are stuck as I cannot upload videos to my school. (Dropbox option is not an option for me, as all my storage is already used there).

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