Don’t bother with support. I asked them the same questions and the response I got back was that it could not be done. Thank goodness I played around with it and figured out how to do it before support responded, otherwise, I would have believed them.
Here is how I did it:
1) Click “Access” to get into CoachRack
2) Click “Manage Schools”
3) Click the “Options” dropdown menu for the school you want to add the class and select manage school
4) Click “Courses” on the menu bar and then select the classes you want to add to the school.
These are the steps I followed to add some of the classes in one school to a different school. It worked like a charm.